Last updated: December 2025

MentalReset Wellness is committed to customer satisfaction.
We understand that our digital programs may not meet everyone’s expectations.

✅ Satisfaction Guarantee

We offer a satisfaction-based refund policy.

If you are not satisfied with your purchase, you may request a refund within 7 days of the purchase date, provided that the request meets the conditions below

🔍 Refund Conditions

A refund may be granted if:

  • The request is made within 7 days of purchase
  • The customer provides a clear reason for dissatisfaction
  • The request is made in good faith

Refunds are not guaranteed automatically and are reviewed on a case-by-case basis.

🛠️ Technical Issues

If you experience a technical issue accessing your program, please contact us first.
We will make every effort to resolve the issue before considering a refund.

📩 How to Request a Refund

To request a refund, please contact us at:

support@mentalresetwellness.com

Include:

  • Your full name
  • Order number
  • Reason for the refund request

We aim to respond within 48 hours.

💳 Refund Processing

If approved, refunds will be processed using the original payment method.
Processing times may vary depending on the payment provider.